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How 999bte Handles Your Personal Information

Your account data — including the wallet details you use with bKash, Nagad, and Rocket — is handled with clear rules and no guesswork. This policy sets out exactly what we collect, why we collect it, and what you can do about it.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataClear data retention rulesSecure account communication
999bte How 999bte Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Security at the account level is not just a policy statement — it is built into how your data moves through the platform. SSL encryption covers every connection between your device and our servers. OTP verification is required at login and when you update sensitive account details, including your linked mobile wallet. Your bKash, Nagad, or Rocket wallet number is masked in your account dashboard after it is saved, so only the last few digits are visible. We review data retention on a scheduled basis and remove information that no longer serves an operational purpose.

SSL Encryption

Every session on 999bte runs over SSL. Your login credentials, wallet numbers and transaction data are encrypted end-to-end, whether you are on mobile or desktop.

OTP Account Verification

Changing your registered bKash, Nagad or Rocket number requires OTP confirmation sent to your mobile. This stops unauthorised wallet changes even if your password is compromised.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can clear these at any time through your browser settings.

Data Retention Policy

Account data is kept while your account is active. After closure we hold records for the period required by our operational obligations, then delete or anonymise them on schedule.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you need to request your data, raise a concern about how we handle your information, or ask us to correct something on your account, our support team is the right place to start. We aim to respond to privacy-related requests within a reasonable timeframe. Availability of support depends on your region and whether access to the platform is permitted under local law.

Team online

Live Chat

Reach the support team directly through the live chat window in your account. Describe your privacy request clearly and we will log it immediately.

Email Support

Write to our support address for formal data requests, correction notices or deletion requests. Include your registered account details so we can verify your identity.

Account Help Centre

The Help Centre inside your account dashboard covers common privacy questions, including how to update wallet details linked to bKash, Nagad or Rocket.

Common Questions About Your Privacy at 999bte

These are the questions we hear most often about how your personal data is collected, stored and managed on this platform. If your question is not here, contact the support team via live chat or email.

We collect your name, contact number, email address and the wallet identifier for the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged for security purposes.

No. We never store your mobile banking PIN or password. We record only the transaction reference and wallet number needed to match your deposit or withdrawal to your account.

Yes. Write to our support team with your registered account details and request a data summary. We will verify your identity and provide the information within a reasonable period.

Contact support via live chat or email and submit a deletion request. We will remove data that is no longer operationally required. Some records may be retained for our compliance obligations before deletion.

We share data only with payment processors — bKash, Nagad, Rocket — strictly to complete your transaction. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Go to your account settings, select the payment section and choose to update your wallet number. An OTP will be sent to your registered mobile to confirm the change before it takes effect.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.